Privacy Practices in Oregon

Last updated: October 2026

When you contact Oregon Plumbing Pros about low water pressure, we may collect your name, phone number, email address, and the service address. We also receive details you choose to share in a call or form, such as what fixtures are affected and when the problem began. Appointment preferences, access instructions, and notes needed to plan a visit may become part of your service record.

Our website may collect basic technical information, including browser type, pages viewed, and general usage events through analytics tools. This helps us understand how visitors use the site.

Please avoid sending payment card numbers or other sensitive personal details through a general website form. Information you provide should be accurate and limited to what we need to respond, arrange service, and keep appropriate business records.

Oregon Plumbing Pros may rely on third-party categories of tools for appointment scheduling, payment processing, and website analytics. These services may receive information needed to perform their role, such as contact or booking details for scheduling, transaction details for payment, or website usage data for analytics. We do not name a specific provider here because the tools in use may change.

Each outside service is governed by its own privacy practices. A payment processor, for example, handles payment details under its terms, while an analytics service explains how it collects and uses website activity information.

Review the applicable provider’s privacy information before using its service when that option is available. We select tools to support ordinary business operations, but we cannot control how an independent provider manages information under its own policy. Contact us with questions about a tool connected to your appointment or payment.

We keep service records for as long as they are reasonably needed to document work, respond to follow-up questions, support applicable warranty matters, and meet legal or business recordkeeping requirements. The time period can vary based on the type of service and the obligations that apply. We retain form submissions while a request is being handled and for a reasonable period afterward if needed to document the response.

When information is no longer needed for these purposes, we take steps to delete it or remove identifying details, subject to applicable requirements. You may ask us to delete information, and we will review the request.

Some records may need to remain for a limited time to meet compliance duties, resolve a dispute, or maintain service documentation. We restrict access to stored information to people who need it for business operations.